Privacy Policy

 

At  FJK  by Farah Kadhimi, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products.

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1. Information We Collect

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We collect and process the following personal data:

• Personal Identification Information: Name, email address, billing and shipping address, phone number.

• Payment Information: Credit card details or other payment information for transactions (we use third-party payment processors and do not store your financial details).

• Website Usage Information: IP address, browser type, browsing behavior on our website.

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2. How We Use Your Information

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We may use your information to:

• Process and fulfill your orders and manage your account.

• Communicate with you about your order, new products, and promotional offers.

• Improve our website, products, and customer service.

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3. Sharing Your Information

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We do not sell or trade your personal information. However, we may share your data with trusted third parties, such as:

• Payment processors and shipping companies to facilitate transactions and delivery.

• Marketing and analytics providers to enhance our marketing and website performance.

• Legal entities when required by law or to protect our rights.

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4. Cookies and Tracking

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We use cookies to improve your experience on our website and analyze site traffic. You can control your cookie settings in your browser, but note that disabling cookies may limit certain site functionalities.

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5. Data Security

We take appropriate technical and organizational measures to safeguard your personal data. However, please note that no system is completely secure.

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6. Your Rights

You have the right to:

• Access and correct your personal data.

• Request data deletion, subject to legal retention requirements.

• Opt-out of marketing communications at any time by following the unsubscribe link in our emails.

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7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: Farah@farahkadhimi.com​

• Address: Farah .j.k Ltd. 72 bearwood road, Wokingham, RG41 4SY United Kingdom.

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Terms & Conditions

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Welcome to F.J.K by Farah Kadhimi. By accessing and using our website, you agree to comply with these Terms & Conditions. Please read them carefully.

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1. Overview

These Terms & Conditions govern your use of our website, your purchase of products from us, and any other services provided by F.J.K by Farah Kadhimi.

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2. Products and Orders

• Product Descriptions: We strive for accuracy in product descriptions. However, we do not warrant that product descriptions or other content is complete or error-free.

• Order Acceptance: Your order is an offer to purchase, which we accept by sending a confirmation email. We reserve the right to refuse any order at our discretion.

• Pricing: Prices are displayed in GBP and include VAT. We reserve the right to change prices at any time without prior notice.

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3. Payments

• We accept payment via Credit/Debit Card. Paypal and Apple pay, and your card will be charged upon order confirmation.

• By providing payment information, you represent that you are authorized to use the payment method.

 

4. Shipping and Delivery

• We offer worldwide shipping. Delivery times and fees vary depending on the destination.

• Please note that delays may occur due to factors beyond our control. Customs and import duties may apply for international orders, and the customer is responsible for these additional fees.

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5. Returns and Refunds

• We offer returns within 14 days of purchase, provided items are unused, in original condition, and with all original tags attached.

• To initiate a return, please contact us at farah@farahkadhimi.com 

• Refunds will be processed using the original payment method and may take 5 working days to appear.

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6. Intellectual Property

All content on this website, including text, images, and designs, is the intellectual property of F.J.K by Farah Kadhimi or used with permission. You may not reproduce, distribute, or use our content without our written consent.

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7. Limitation of Liability

To the fullest extent permitted by law, F.j.k by Farah Kadhimi shall not be liable for any damages resulting from the use of our website, products, or services, except where required by law.

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8. User Conduct

You agree not to use our website for any unlawful or prohibited purpose, including but not limited to:

• Impersonating another person.

• Interfering with the security of our website or attempting unauthorized access.

• Submitting false or misleading information.

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9. Governing Law

These Terms & Conditions are governed by UK law. Any disputes will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

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10. Changes to Terms

We may update these Terms & Conditions from time to time. Changes will be effective upon posting to the website.

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11. Contact Us

For any questions about these Terms & Conditions, please contact us at:

• Email: Farah@farahkadhimi.com

• Address: Farah .j.k Ltd. 72 bearwood road, Wokingham, RG41 4SY United Kingdom.